Training Information

Institue Name:Bangladesh Association of Contact Center & Outsourcing (BACCO)
Address: 2nd Floor, House 39 (2nd Floor), Road 13, Block D, Banani, Dhaka -1213, Bangladesh
Upazila:Dhaka Sadar
District:Dhaka
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  • Title : BACCO-Exceed Infotech- Professional Back-office Service (Batch 16)
  • Participant Type: Enterprise
  • Type: TSTP
  • Start at : January 14, 2026
  • End at : February 26, 2026
  • Institute Phone : 01972122226
  • Institute Email : office@bacco.org.bd
  • RTO/STP/Venue :
  • Assessment Date :
  • Participant : 24

Already Applied: M 1 F: 0 PWD: 0 EC: 0

Already Accepted: M 0 F: 0 PWD: 0 EC: 0

Already Rejected: M 0 F: 0 PWD: 0 EC: 0

Trainer Details:

1. Name: Luth Fe Jahan Keya Contact number :01637556666 Email address : 9nsskeya6@gmail.com 2. Name: Md. Tohin Bagmar Contact number : 01685268639 Email address: mdtohinb@gmail.com

Coordinator Details:

Dr. Shamim Ara Shammi Center In Charge 01755677009 shamim.a.shammi@gmail.com

Description:

Professional Back-Office Services (PBS) Course The Professional Back-Office Services (PBS) course is a competency-based training program developed in alignment with the National Skills Development Authority (NSDA) under NTVQF Level-3. The course aims to develop industry-ready professionals equipped with practical skills required in BPO, ITES, and outsourcing sectors. With a total duration of 360 hours, the course covers basic IT skills, workplace communication, occupational safety, professional typing, ethical practices, customer dealing, data management, business support, graphic editing, and entry-level digital marketing. Upon successful assessment by an NSDA-certified assessor, participants will receive a National Skill Certificate (NSC-3), enabling them to pursue employment or freelance opportunities as Back-Office Executives and Business Support Professionals in local and global markets.

Training Files:
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