Training Information

Institue Name:Bangladesh Association of Contact Center & Outsourcing (BACCO)
Address: 2nd Floor, House 39 (2nd Floor), Road 13, Block D, Banani, Dhaka -1213, Bangladesh
Upazila:Dhaka Sadar
District:Dhaka
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  • Title : BACCO- Bangladesh IT Institute- Professional Back Office Service (Batch-1)
  • Participant Type: Enterprise
  • Type: TSTP
  • Start at : September 17, 2024
  • End at : January 02, 2025
  • Institute Phone : 01972122226
  • Institute Email : office@bacco.org.bd
  • RTO/STP/Venue : demo
  • Assessment Date :
  • Participant : 25

Already Applied: M 7 F: 23 PWD: 0 EC: 0

Already Accepted: M 5 F: 19 PWD: 0 EC: 0

Already Rejected: M 1 F: 2 PWD: 0 EC: 0

Trainer Details:

Md. Abu Saleh Musa Senior Trainer 01558985758 asmlithunn@gmail.com Md. Khaled Hossain Senior Trainer 01711949280 khaled.bditi@gmail.com

Coordinator Details:

Umme Shahida Akter Training Coordinator Bangladesh IT Institute 01701292271 shahidabiti2023@gmail.com

Description:

Professional Back Office Service The BPO industry has a high demand for individuals supporting critical business operations behind the scenes. Back office roles are integral to the smooth functioning of companies, especially in the IT/ITES and BPO industry, where operational efficiency can make or break a business. This training provides participants with the skills necessary to manage administrative tasks, data management, and process coordination, all of which are essential in ensuring that front-office operations run seamlessly. Beyond basic administrative skills, this course focuses on the specific requirements of back office roles within the IT/ITES and BPO sector. It covers topics such as data processing, document management, and compliance with industry standards. Graduates who complete this training will precisely be able to support large-scale operations, contribute to process optimization, and ensure that companies maintain high standards of operational excellence. Our industry depends on a strong back office to support core operational activities, and the ability to efficiently manage internal processes and support front-line teams directly impacts a company's ability to meet client expectations and deliver quality service. With BACCO's "Professional Back Office Service" training, graduates can play a vital role in enhancing a company’s operational capacity, driving productivity, and supporting the overall growth of the business.

Training Files:
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